| Full payment, including
shipping and handling is required with order. No work will
proceed until payment is received. No refunds are given once
your order has been approved to print.
We accept bank checks, money orders, and major credit cards.
- All postcards are printed on a min. of 10 pt coated card
stock unless requested otherwise.
- All prices include color separations, film process and
bleeds.
- All files submitted must be ready to print in CMYK color
mode.
- Files that have to be modified are subject to a $50.00
alteration fee.
- Kama Inc. is not responsible for any wrong dates or misspelled
words of files submitted by customer or approved by customer
upon design completion.
- All quoted prices do not include any applicable sales
tax or shipping charges.
- Prices are subject to change without notice.
Turnaround Times
Our standard turnaround time is 5 - 8 business days from
the time you approve you order to print, in writing by email
or fax. Orders approved to print after 5pm Central Standard
Time will begin counting turnaround time the next business
day. Allow additional business days for delivery based on
the shipping method you select. Business days are Monday
through Friday. Holidays, Saturdays and Sundays do not count
when calculating turnaround.
Turnaround does not begin until acceptable artwork has been
provided. Please note that if we are unable to print your
files because they do not conform to our file requirements,
we will put your artwork "On-Hold" until we receive
acceptable files.
Kama Inc. assumes no responsibility for delays caused by
delivery carriers or any damages resulting from the failure
to receive a job on time. Our expected delivery date is
not guaranteed. Your order may arrive late due to unforeseen
delays in delivery service, the breakdown of equipment,
illness, etc.
Refund Policy
All sales are final. No refunds are available on orders
unless no files have been sent to print and the refund is
requested the same business day. In the case of a refund
on an order that work has not started, a $50 processing
fee will be charged.
Changing Files Once Sent to Print
Once a job has been "approved to print" and is
in production, no changes are allowed to the artwork, job
characteristics, or turnaround time. Changes to approved
artwork that have not been put into production yet may
be made and the turnaround time will begin from the new
approval date.
Complaints
All complaints must be registered within 24 hours of receipt
of job. We maintain the right to judge what a manufacturing
error and defect is.
Proofs
Kama Inc. offers two proofing methods. Low resolution pdf via email free of
charge or an Epson Color Printout for $45 plus
shipping charges. Proofs are to confirm we have the correct
files to print and they have arrived on our end correctly.
These proofs are not intended to be color accurate.
Kama Inc. provides proofs to our customers of the finished
design/layout or supplied files to check for correct spelling,
dates, addresses, phone numbers, content and punctuation.
You do not hold Kama Inc. responsible for any errors after
your approval has been given.
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PLEASE READ THIS IMPORTANT INFORMATION BEFORE ORDERING.
Most color monitors and output devices (including inkjet
and laser printers) are miscalibrated. What this means is
that what you see is not necessarily what you get. Please
note that your monitor's calibration affects what you see
on your screen. The colors on the printed cards may differ
from what you see on your screen. Our email proofs are meant
only as a rough draft of the final printed card, and not
meant as a color accurate proof. If this is a re-print of
an old order we strongly suggest you mail one of the old
cards to us so we may try to match colors. We also suggest
that if your job is color critical you mail us a color proof
in order to provide us with a color reference. Please keep
in mind that while we will try our best to match your old
card or your color proof, Kama Inc. DOES NOT GUARANTEE COLOR
MATCHING.
Sales Tax
All Missouri orders are subject to sales tax of 6.575%.
If your status is tax exempt, exemption certificate must
be sent or faxed to us with the first job.
Indemnification
The customer will indemnify and hold harmless the printer,
Kama Inc., from any and all loss, cost expense, and damages
on any and all manner of claims, demands, actions and proceeding
that may be instituted against the printer on the grounds
alleging that said printing violates any copyright or any
proprietary right of any person.
You certify that you own the rights to use the image(s)
being reproduced on your order.
Delivery
We ship anywhere in the USA via UPS or USPS.
Kama Inc. assumes no responsibility for delays caused by
delivery carriers or any damages resulting from the failure
to receive a job on time. Our expected delivery date is
not guaranteed. You have the option to Ship Next Day, 2nd
Day or 3 Day (if available) if your order is time sensitive. Your
order may arrive late due to unforeseen delays in delivery
service, the breakdown of equipment, illness, etc.
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